Next thing, I would suggest here is to update the BIOS and Chipset drivers for your PC, from our HP support website, using this link.Īlso, download and install HP support assistant on your PC. This Utility keeps your system up-to-date, detecting which driver updates are relevant to your computer. Meanwhile, you may try to install the Intel® Driver Update Utility.
Use the following steps to perform a hard reset on a computer: Decreasing stored power is sometimes referred to as a 'Hard Reset'. Perform a Hard reset on the notebook: Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. In the meantime, let's try these steps here: Have you tried to update the Bios? Most of the times updating the Bios helps to resolve the issue. Have you tried to update the drivers either using Windows update or using HP Support Assistant?
Have you made any hardware/software changes?ĭo you get an error message when the computer restarts? Thank you for posting your query, I'll be more than glad to help you outĪs I understand, your notebook crashes when waking up from sleep mode.ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: This is a great place to get support, find answers and tips,
